FRIK Case Management System
Today, every business needs a reliable Project Management System that supports day-to-day work, makes it easy to complete tasks that would no longer be possible due to lack of capacity, and optimises the workload of colleagues. The system allows for a much more stable operation, and because it automates so many tasks that previously had to be done manually, it saves time for managers and staff.
There is no field of a successful company's day-to-day operations where this system could not offer excellent solutions. Every project will be more effective, efficient and transparent, and will clearly and visibly improve the performance of your business. The system guarantees that no important documents will ever be lost and will be accessible to anyone who needs them for their work, wherever they are.
The responsibilities of your staff will be more transparent, both from your side and from the management side, and because you can assign tasks to each other and to your colleagues, you will effectively avoid performing redundant work. All colleagues will be fully aware of their current tasks and will have the opportunity to manage their progress in a much more transparent way.
Solutions
MODULES - Case management system
CUSTOM FORMS
Within the system, you can create custom forms by entering the input fields that are important to you. The individual forms can be inserted into the website, and once filled in, the data is sent to the system. This data can be used to generate tickets or leads.
PROJECT MANAGEMENT
The project module manages current projects at task level, making them more manageable. You can create milestones for each project and manage the tasks associated with them separately. You can assign tasks not only to our staff, but to all users involved in the project, even the client.
SERVICE MANAGEMENT
Our module helps automate the control and monitoring of processes. You can send notifications to the relevant parties both inside and outside the system based on different parameters. It is a very effective complement to remote working, as the colleague can receive an email notification on their phone at any time to log in to the system with a new task.
WORKSHEET
The system can create worksheets from tickets, orders, inquiries, problems, etc., and these can be assigned to the addresses of customers. And within the worksheet, you can record who does what on site or what kind of installation he/she performs.
MANUFACTURING
The production processes can be managed in the process management module of the program. Once the exact tasks have been defined, an automated system is set up to ensure that all the people involved in the production process are aware of the assigned task.
HUMAN RESOURCES MANAGEMENT
This module makes labour administration easier. The working hours of each employee and the amount of leave remaining can be recorded in one place, so that they can be monitored/managed in a central interface. The time worked is also recorded, so if you have used other records so far, there is no need to keep them.
CONTROLLING AND DECISION SUPPORT
With this module, you can create reports and statistics either for the whole company or for specific parts of the company or processes. Our system helps you achieve your business goals by following a project approach. An important aspect is the ability to connect to a variety of external software, such as a webshop or billing software.
REMOTE WORKING AND TEAMWORK SUPPORT
The system can be used safely for remote working with individual connections and settings. Using it, you can even work as a group, guaranteeing a fast flow of information between the members. You don't even need to manage your schedule in another interface, as you can manage your private and shared calendars in it.
PURCHASING, LOGISTICS AREA
The system allows you to manage your purchasing resources in one place. As all data sheets can be recorded, purchases can be listed by source of supply from the system. In addition, all outgoing products can be tracked between customers and sites.
ELECTRONIC DOCUMENT MANAGEMENT SOLUTION
Since the system allows all documents to be stored electronically, it is fully feasible to manage them electronically. The module supports the daily work related to document management along a standardised document management process at company level.
ELECTRONIC PAYMENT SOLUTION
This module is an online payment solution that does not require the personal presence of the payer. It meets all standards and complies with all relevant legislation. It works when connected to a bank terminal or financial interface. A valid certified channel is essential for its use.
INTERNET MARKETING - WEBSITE
With our system, we can build your website in an integrated way, so you will be notified in the administration system both when you request a quote and when a new order is placed in the webshop. The website we have created fully reflects the knowledge of the CRM system.
CUSTOM FORMS
Within the system, you can create custom forms by entering the input fields that are important to you. The individual forms can be inserted into the website, and once filled in, the data is sent to the system. This data can be used to generate tickets or leads.
CUSTOM FORMS
Within the system, you can create custom forms by entering the input fields that are important to you. The individual forms can be inserted into the website, and once filled in, the data is sent to the system. This data can be used to generate tickets or leads.
CUSTOM FORMS
Within the system, you can create custom forms by entering the input fields that are important to you. The individual forms can be inserted into the website, and once filled in, the data is sent to the system. This data can be used to generate tickets or leads.
per month on average over the life of a 10-person company:
ABOUT US
Since its establishment in 2008, Fehér Rendszerház Informatikai Kft. has been confidently developing and representing expertise and reliability in IT.
We are always flexible regarding our partners' needs and consult them throughout the entire work process. So if you're in the early stages of planning, we can offer you the solutions you need, based on our experience and tailored to your needs.
We are currently using the Project Management System, the benefits of which are detailed in the menu items on this page. That's why we have a lot of experience to share with you about actual practical use.
In many situations, we need to be able to work well together even when we are not doing our work from the same place. If you want to bring this stability and flexibility to your business, contact us!
NOT YET CONVINCED - ARGUMENTS FOR THE FRIK SYSTEM
NOT YET CONVINCED - ARGUMENTS FOR THE FRIK SYSTEM
TIME AS A GIFT
And time is money. Instead of having to coordinate complicated Excel spreadsheets, you can manage everything - tasks, clients, invoices, quotes, requests and error reports - in a single system, making it much easier and faster to complete existing jobs and projects and start new ones! Adding new tasks and customer details is a matter of course, just a few clicks! Our system shows the progress and status on a project-by-project basis, and also alerts you to deadlines, so no more slipping or "forgotten" tasks!
MEASURABLE GROWTH
There's no need to worry about delaying on certain tasks, which can also jeopardise your company's image in the eyes of your customers, because our system gives you timely alerts if you are late with a task and measures the frequency of errors. All of these help to make projects economically viable. This makes all your business projects transparent and easy to manage, and even increases efficiency. How you use the time and energy you've invested is up to you!
EASIER COMMUNICATION
Our system assigns the client to the project, so the client can be informed daily about the status and progress of the project through its own interface. On the other hand, if you have any problems, questions, requests, bug reports or requests for quotes, you can simply contact the project manager via a closed mailing system, including e-mail templates and a newsletter. Thirdly, both clients and colleagues can upload and share files for the same project, which also speeds up collaboration.
PERSONALISATION
Our business management system has been designed to be fully customisable to fit the size and needs of your business, because no one would pay for a program that doesn't have more features, or if you need more or different applications for convenience. The Project Management System has 4 optional packages, which differ in the size of the internal storage space, the number of partners and collaborators that can be uploaded, the unique design and the proprietary e-mail service.
Those who have already chosen us
