The project module makes it easy to manage current projects at task level. As a project, we have the option to create milestones and manage the tasks associated with them separately.
We can assign tasks not only to our colleagues, but also to all users involved in the project, including the client. You can also modify the contributing users, both at company and client level.
A Gant diagram gives an overview of the project, and tools and costs can be attached. Costing makes the benefits measurable, and assigning assets to projects helps you to consider the workload and costs associated with assets using a calendar.
Within the project module, participants in each project can send messages to each other, as well as images and other files. All messages exchanged can be logged.
To make the project smoother, if you are waiting for someone because they have not yet completed a required task, the system will notify you.
Tickets received in the system can also be assigned to a project.